Terms & Conditions
Welcome to Merhabana! These Terms & Conditions outline the rules and regulations for using our website, www.merhabana.com. By accessing or shopping on our site, you agree to abide by these terms.
1. General Information
1.1 Merhabana is an online store providing Food & Herbs, Books, Cosmetics, and Home Accessories.
1.2 By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.
1.3 We reserve the right to modify these terms at any time. Continued use of our website implies acceptance of any changes.
2. Product Information & Pricing
2.1 We strive to provide accurate product descriptions and images, but slight variations may occur.
2.2 Prices are subject to change without notice.
2.3 Discounts, promotions, and offers are available for a limited time and may be withdrawn at any time.
3. Orders & Payments
3.1 All orders are subject to availability and confirmation.
3.2 Payments must be made via the available payment methods at checkout.
3.3 We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.
4. Shipping & Delivery
4.1 We offer fast and reliable shipping. Estimated delivery times vary based on location.
4.2 Free shipping is available on orders over $200 (if applicable).
4.3 Delays due to unforeseen circumstances (e.g., customs, weather) are not our responsibility.
5. Returns & Refunds
5.1 We accept returns within [mention return period, e.g., 14 days] of delivery if the product is unused and in its original condition.
5.2 Refunds will be processed once we receive and inspect the returned item.
5.3 Some products, such as perishable food items or personal care products, may not be eligible for returns.
6. User Accounts & Security
6.1 Customers may create an account for a personalized shopping experience.
6.2 You are responsible for maintaining the confidentiality of your account credentials.
6.3 We reserve the right to suspend or terminate accounts that violate these terms.
7. Intellectual Property
7.1 All content on this website, including images, text, logos, and product descriptions, is the property of Merhabana and protected by copyright laws.
7.2 Unauthorized use, reproduction, or distribution of our content is prohibited.
8. Privacy Policy
8.1 Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
9. Limitation of Liability
9.1 Merhabana is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
9.2 We do not guarantee that our website will always be available or free of errors.
10. Governing Law
10.1 These terms are governed by the laws of [your country or jurisdiction].
10.2 Any disputes arising from these terms shall be resolved in the courts of [your country].
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📍 Address: Thomas a Kempisstraat 53, 8021 BJ Zwolle, Netherlands
📞 Phone: +31 6 8606 4291
📧 Email: info@merhabana.com
