FAQ
How do I place an order?
Simply browse our website, add products to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment gateways.
Is my payment information secure?
Yes! We use SSL encryption and trusted payment processors to ensure a safe and secure transaction.
Where do you ship?
We currently ship within the Netherlands and select international locations.
Are your food & herb products fresh?
Yes! We ensure all food & herb products are fresh and sourced from trusted suppliers.
How do I request a refund?
Contact us at info@merhabana.com with your order details. Once we receive and inspect the returned item, we will process your refund.
How can I contact customer service?
You can reach us via:
📞 Phone: +31 6 8606 4291
📧 Email: info@merhabana.com
📍 Address: Thomas a Kempisstraat 53, 8021 BJ Zwolle, Netherlands
